Tracert is an overview of the route your connection takes from your computer to our servers. You will need ot use Firefox or Internet Explorer instead. Please bear in mind that Netalyzr no longer works in Google Chrome. If your current Java version is out of date, you may need to get the most updated version of Java here: Please be careful about posting this log on the forums as it reveals your IP address to the public. Once the final result is displayed, copy the link in the address bar ( and NOT the contents of the page) of your browser (see example below).Network Analysis What is a Network Analysis?Ī Network Analysis will identify the properties behind your connection and provide insight into potential issues. Please bear in mind, that usually we only need one or two things to solve your issue, so there is no need to get every single file listed in this article :) You can find out how to get the files that you need below. Sometimes, in order to resolve your issue, our Tech dudes will ask you for some log files to learn more about your rig, network/connection or recent games.
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